Cookie Policy

 Last updated: 28/08/2024

 

  1. Introduction

This Cookie Policy explains how Nuzest Australia ("we", "us", or "our") uses cookies and similar technologies on our website. We are committed to protecting your privacy and providing you with control over your data. This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

  1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

We also use similar technologies such as tracking pixels and web beacons in our marketing emails and on our website. These tell us about behaviours such as if, and when, you opened an email from us or how you interact with our website.

 

  1. How we use cookies

Nuzest uses cookies and other tracking tools for the following purposes:

  • To allow you to log in to your account
  • To maintain your shopping cart
  • To process purchases in your shopping cart
  • To remember your preferred location within our network of international Nuzest sites
  • To provide a personalized shopping experience by displaying products that interest you
  • To analyze how visitors use our site
  • To improve our site and services
  • To provide relevant advertising and track its performance

 

  1. Types of cookies we use

We use the following types of cookies:

  1. Strictly Necessary Cookies:
    • These are essential for the website to function properly and cannot be switched off.
    • Legal basis: Legitimate interests
    • Retention period: Session to 1 year, depending on the specific cookie
  2. Functional Cookies:
    • These enable enhanced functionality and personalization.
    • Legal basis: Consent
    • Retention period: Session to 2 years, depending on the specific cookie
  3. Analytics Cookies:
    • These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
    • Legal basis: Consent
    • Retention period: Up to 2 years
  4. Marketing Cookies:
    • These may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.
    • Legal basis: Consent
    • Retention period: Up to 180 days

 

  1. Specific cookies used on our website

First-party cookies

These are cookies set directly by Nuzest Australia:

  1. Session Cookie:
    • Name: [Insert actual cookie name, e.g., nuzest_session]
    • Purpose: Maintains your session as you browse our site
    • Duration: Session (deleted when you close your browser)
  2. Cart Cookie:
    • Name: [Insert actual cookie name, e.g., cart]
    • Purpose: Remembers the items in your shopping cart
    • Duration: 2 weeks
  3. Location Preference Cookie:
    • Name: [Insert actual cookie name, e.g., location_pref]
    • Purpose: Remembers your preferred Nuzest location
    • Duration: 1 year

 

 

Third-party cookies

We also use services from third parties that may set cookies on your device:

  1. Google Analytics
  2. Google Ads
  3. Shopify
  4. Facebook
    • Purpose: To provide relevant advertising and track conversions
  5. Instagram
    • Purpose: To allow targeted marketing and measurement

 

  1. Managing your cookie preferences

When you first visit our website, you will be presented with a cookie banner asking for your consent to set non-essential cookies. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.

You can change your cookie preferences at any time by:

  1. Clicking on the "Cookie Settings" link at the bottom of our website
  2. Adjusting your browser settings to restrict or block cookies
  3. Using browser extensions designed to control cookies

For information on how to manage cookies in your browser, visit:

Please note that restricting cookies may impact the functionality of our website.

 

  1. Updates to this policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

 

  1. Contact us

If you have any questions about this Cookie Policy or our data practices, please contact us at: Contact Us

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.